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Customer support is one of those areas where the toolset shapes not just agent efficiency, but the entire quality of the customer relationship. When the CS team at…
A few weeks ago, I wrote Stop Reading AI Code, Start Measuring It: A Rails Playbook. The idea there was that if you stop hand-reviewing every line of…
I mostly work with TypeScript and GDScript, but lately Claude Code has been pulling towards new horizons with Elixir and Rust projects, which I'd never touched before. This…
On a calm and peaceful day, you're working on your project, combobulating, discombobulating... then this email shows up in the contact inbox: From: notthatdhh@example.com To: contact@yourcompany.com Cc: veradikt@somelawfirm.com…
The best part of Kamal is that it makes deployment feel smaller. Less ceremony, less platform overhead and less "let’s book infra time next week.” That is why…
So I was scrolling through Twitter the other day — half-reading, not really looking for anything — and this tweet from Uncle Bob caught my attention: My first…
