Intermediate
From Tickets to Conversations: Upgrading Customer Support with Gladly
Customer support is one of those areas where the toolset shapes not just agent efficiency, but the entire quality of the customer relationship. When the CS team at…
Posts
- Advanced
AI TIP: Plan Mode into PRD/ERD as Session Handoffs
Plan Heavy with Claude: Plan Mode, DDD, and PRD/ERD as Session Handoffs If you've used Claude Code on anything bigger than a weekend project, you've hit this wall:…
- Intermediate
Kamal and 1Password: A Safer Deploy Secret Flow
The best part of Kamal is that it makes deployment feel smaller. Less ceremony, less platform overhead and less "let’s book infra time next week.” That is why…
- AI
Brainstorming – The skill that changed Claude for me
How brainstorming improved the way I work with Claude Code, and why you should try it The solo-dev project challenge Every developer has had a project idea, that…
- Beginner
Code review and team communication
Before there was code, there were people. And after, too. So I will start this post by telling you: you work with people. “Oh, I became a developer…
- Beginner
A Noob’s Neovim Journey: Pt. 1 “But Why?”
Introduction If you're a programmer, you've probably heard of Vim, either from your colleagues who type frantically on their niche mechanical keyboards at the office or from an…
